Help Centre

The local supplier will endeavour to accommodate on another date so clients should liaise direct. If this is not possible, upon the consent from the local supplier, a refund will be issued.

We suggest contacting the local supplier as soon as possible to re-arrange and check availability. This will be classed as a no-show and will be subject to 100% cancellation fee if the reservation cannot be accommodated.

Our amendment policy can be reviewed on our Agency Terms page:
http://attractionpasses.co.uk/agency-terms-operator-terms-and-conditions

Our cancellation policy can be reviewed on our Agency Terms page:
http://attractionpasses.co.uk/agency-terms-operator-terms-and-conditions

Our cancellation policy can be reviewed on our Agency Terms page:
http://attractionpasses.co.uk/agency-terms-operator-terms-and-conditions

e-tickets are a quick and easy means of instantly accessing park tickets at a time to suit. Simply choose the attraction or excursion, pay instantly online and print the ticket. Follow instructions on the ticket for redemption and enjoy!

We operate around the world through partner offices. Our main UK office is:
attractionpasses.co.uk
Suite 22
58 Low Friar Street
Newcastle Upon Tyne
NE1 5UD

We are a trading name of Travelbuzz Limited (UK Reg no 06809675)

attractionpasses.co.uk are a specialist tours, attractions and excursions broker encompassing the world we live in. Travel is all about experiencing other cultures and inspiring others to further develop themselves. We have an expansive portfolio of products designed to cater for all travellers - and if there's a product you are looking which we don't have, contact us and we will source the product and beat any other price on the web.

There is no charge for Debit or Credit cards.

Yes, certainly! Most of our tours have limited availability and sell out very quickly.

We are unable to take bookings for departure within 4 days due to contractual obligations with our suppliers.

Simply log into your account and go to 'My Orders' and follow the link to the product purchased and hit 'Add a review'.

All our show allocations are based on seating area, so clients book a block area as opposed to a specific seat. They are usually Orchestra or Mezzanine blocks with un-obstructed views of the stage.

Details of pick up locations will be detailed on your ticket. Should this information not be made available to ourselves, clients are required to call once in resort to confirm the time, date and location.

All service provider details will be included on your ticket. We contract only the very best local suppliers to ensure complete peace of mind.

In many cases, yes, but this information will be detailed on your ticket together with the contact telephone number. This is usually applicable to tours and excursions throughout the US and Europe but please study your ticket before travel and if you happen to have any other questions, please contact us.